Shipping and Returns


SHIPPING

We want to make your order experience as easy as possible especially with shipping. All orders are shipped on a tracked service so you can watch your shipment to your door.

 

UK Mainland Shipping

Standard 2-4 day delivery - FREE FOR ALL ORDERS

Express 1-3 day delivery - £2.99

 

European Shipping

Currently services are suspended due to courier delays as a result of COVID and Brexit. Once services resume, we will update this page.

 

 

RETURNS

We offer a 30 day returns policy from the day you receive your order. Within this period you can return the unused goods for a full refund. You are liable for the costs of returning the order.

Returns will NOT be accepted if:

  • The item(s) has been used.
  • The packaging has been lost, thrown away, or damaged.
  • The item(s) has been damaged in transit due to being poorly packed.
  • The item falls outside of the 30 days returns window.

If in the rare circumstance you have received the incorrect item, please inform us of this within 48 hours of receipt and do not use this item.

If you are returning an order, please ensure our customer service team are aware of the return.

A note must be included in the returning parcel stating the following:

  • Order ID.
  • Requested outcome - refund or exchange.
  • Reason for return.

All returns are at your own expense.